by Epiphany Team | May 4, 2021 | newsletters
The return, refurbishment and repair operations within a service organization can be a very fragmented and inefficient process. But repair centers can also provide a great way to bring in additional revenue. Best in class organizations are able to manage this process...
by Epiphany Team | May 4, 2021 | Uncategorized
Today’s customers were raised in an age of instant gratification. They are way more demanding and their expectations are high, especially within the field service industry. New studies have shown that quality and customer service, not price, are the two biggest...
by Epiphany Team | May 4, 2021 | Uncategorized
A little can go a long way in terms of showing appreciation to those who help make your business a success! Read on to discover five ways you can show how thankful you are. 1. Offer flexible work hours.Nothing says “thank you” like a flexible schedule. It’s a perk...
by Epiphany Team | Apr 6, 2021 | Uncategorized
The return, refurbishment and repair operations within a service organization can be a very fragmented and inefficient process. But repair centers can also provide a great way to bring in additional revenue. Best in class organizations are able to manage this process...
by Epiphany Team | Apr 26, 2017 | Uncategorized
Your company services other companies’ assets / units. To do this, you need a variety of information – things like where their unit is, what contract is on it, what the components are, and more. This can’t be tracked in your company’s ERP...
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