Why Your NetSuite Instance Slows Down As You Grow (And What To Do About It)
If you have ever sat through a NetSuite page load that felt longer than your coffee break, you are not imagining it. Growth has a funny way of exposing every shortcut, every quick fix, and every “we will deal with that later” decision a company made along the way. In this article, we will talk […]
From AI Ideas to a Real Roadmap – Why Your Business Needs an AI Adoption Strategy
Every business leader today has a version of the same conversation. Someone on the team comes back from a conference, or reads an article, or sees a competitor doing something interesting, and suddenly there is a whiteboard full of AI ideas and a room full of people nodding along. The energy is real. The intentions […]
How AI Is Changing MRO Operations Forever
The maintenance, repair, and overhaul industry has always been built on expertise earned through decades of experience, greasy hands, and hard-won intuition. For a long time, the MRO sector moved at its own deliberate pace, cautious, precise, and resistant to disruption by design. That is no longer the case. Artificial intelligence has entered the hangar, […]
How Epiphany Uses AI to Build a Smarter NetSuite – What We Do Internally and What You Can Learn From It
AI is quickly becoming part of everyday business operations, but many companies are still struggling to understand how to use it effectively. In many cases, businesses invest in AI tools before identifying the operational problems they actually need to solve, which often leads to confusion, disconnected workflows, and limited long-term value. The most successful AI […]
The Best MRO Software for Gas Turbine Repair Companies in 2026
Running a gas turbine repair company comes with a lot of complexity. From managing work orders and tracking serialized parts to ensuring compliance with strict regulatory standards, every detail matters. In this article, we’ll break down what MRO software is, why it’s essential for gas turbine companies, and highlight the 10 best MRO software turbine […]
11 Hidden Causes of Long TAT in MRO Operations
Turnaround time (TAT) is one of the most closely watched performance metrics in MRO operations, yet it is also one of the most misunderstood. When repairs take longer than expected, the assumption is often that technicians are overloaded or that capacity needs to be increased. In reality, extended TAT is rarely caused by the pace […]
How to Improve Turnaround Time (TAT) in Your Repair or MRO Workflow
Turnaround Time, or TAT, refers to the complete lifecycle a unit goes through from the moment it arrives at a repair center to the moment it is ready for return. In repair and MRO environments, delays rarely happen in one place. Instead they compound quietly across intake, triage, parts availability, communication, and tracking. These delays […]
Tracking What You Don’t Own – Managing Customer and Repair Inventory
Over the past decade, Right to Repair movements have emerged around the world, challenging the long-standing manufacturing practice of built-in obsolescence and advocating for more sustainable production models. The goal is clear: to reduce the staggering 53 million tonnes of electronic waste generated globally each year, of which 1.5 million tonnes come from the UK […]
The Centipede of Civilization – How AI Feeds on Us
AI is being hailed as a miracle tool, a machine that can write for us, think for us, and even comfort us when we are lonely. At first glance it feels like progress, a shortcut to a smarter and easier life. But beneath the surface it acts like a quiet parasite, feeding on the very […]
Essential Guide to Spare Parts Management
Spare parts might sound like a simple extension of inventory, but in reality, they play by a different set of rules. Not every part sitting on a shelf is an asset you can count on the books. Some parts are marked as scrap but held back in case they can be repaired and put to […]