Units
Depot Repair
- + Repair Tracking
- + Advanced Replacement
- + Loaners
Depot Repair videos
Contracts
- + Warranty
- + Multiple Coverages
- + Renewals
- + Flexible Billing
Contract videos
Costing
- + Sales Order Costing
- + Job Costing
- + Project Budgeting
Costing videos
Rentals
- + Forecast & Scheduling
- + Booking & Reservations
- + Returns Full & Partial
- + Billing Full & Partial
Rental videos
Units
- + Life Cycle
- + Maintenance History
- + Preventative Mintenance
- + Warranty & Coverage
- + Site
- + Security & Access Info
Unit videos
Thought-Leadership Resources
Our expert team stays busy creating groundbreaking solutions, updates, and resources for your business. Here you’ll find the latest in Epiphany’s thought leadership, our monthly blogs and newsletters, gathered for you in one feed. From cutting-edge product developments to industry-specific applications, our experienced NetSuite consultants share their wisdom and discoveries. We provide the most current, useful information, so you can make the most of your Oracle NetSuite Cloud.
Epiphany Blog
How to Meet the Demands of a Demanding Customer
Today’s customers were raised in an age of instant gratification. They are way more demanding and their expectations are high, especially within the field service industry. New studies have shown that quality and customer service, not price, are...
5 Ways to Thank Your Staff Without Breaking the Bank
A little can go a long way in terms of showing appreciation to those who help make your business a success! Read on to discover five ways you can show how thankful you are. 1. Offer flexible work hours.Nothing says “thank you” like a flexible...
5 ways to Increase Repair Center Revenue
The return, refurbishment and repair operations within a service organization can be a very fragmented and inefficient process. But repair centers can also provide a great way to bring in additional revenue. Best in class organizations are able to...
Assets and Units
Your company services other companies' assets / units. To do this, you need a variety of information - things like where their unit is, what contract is on it, what the components are, and more. This can't be tracked in your company's ERP...