Every great system has a community behind it. The people who use it every day, solve the same puzzles, and quietly figure out the smartest way to get things done are often the most valuable resource a business can tap into. The trouble is that those people are usually scattered across companies, countries and time zones, each one solving the same problem on their own.
That is exactly the gap the NetSuite User Community EMEA, better known as NUCE, was created to close. In this article we will talk about why Epiphany is joining NUCE, what being part of the community actually means before, during and after the European NetSuite User Days 2026 in Nuremberg, and why your team should join too.
Whether you run an MRO shop, manage finance for a growing manufacturer, or simply want better answers faster, there is a seat at this table for you.
What Is NUCE?
NUCE is an independent, member run, not for profit community for NetSuite users across Europe, the Middle East and Africa. It brings together three groups who rarely get to sit in the same room: customers who use the system every day, consulting partners who help them get more from it, and product partners who build functionality on top of it.
The idea is simple. Instead of every company asking the same question in private, members ask it openly, answer it openly, and leave the answer where the next person can find it. Over time, that turns a collection of individual experiences into a shared knowledge base that keeps growing in value.
NUCE is also the community behind the European NetSuite User Days, known as ENUD. The 2026 edition takes place on November 17 and 18 in Nuremberg, Germany, hosted together with DOAG e.V., one of Europe’s largest user associations for Oracle technologies. The event brings together around 200 attendees on site and hundreds more by livestream, with sessions on customer success stories, administration, workflows, integrations and, this year above all, artificial intelligence.
A few things make NUCE stand out:
- It is independent. NUCE is run by its members, not by the software vendor. Oracle’s product team attends as a guest, which keeps the conversation honest and focused on what users actually need.
- It is free to get started. Customers can join the basic membership at no cost, and a paid tier is also available for customers who want even more from the community.
- It is built to last. Questions, answers, session recordings and slides stay available, so the learning continues long after an event ends.
Why Epiphany Is Joining NUCE
Epiphany develops purpose-built add-on functionality for NetSuite, with deep roots in MRO industries such as aviation, heavy equipment, oil and gas, medical equipment and manufacturing. Our team brings together more than 20 years of system experience, controller level accounting expertise and over 15 years of development work. Joining NUCE is a natural next step for a team that has always believed the best solutions come from listening closely to the people who use them.
Community Beats Working in Silos
For years, much of the most useful knowledge in our industry has lived inside individual companies. A finance team figures out a clever way to handle multi entity reporting. An operations manager finds a smarter approach to tracking parts across locations. A developer builds an integration that saves hours every week. Then that knowledge stays put.
We joined NUCE because we want to be part of changing that. When businesses share what works, everyone moves forward faster. Our consultants and developers answer questions every day for the companies we support, and a community like NUCE lets that experience reach far more people than a single support conversation ever could.
Bringing MRO Expertise to the Table
Maintenance, repair and overhaul businesses have needs that general resources rarely cover in depth. Turnaround time, non routine work, parts availability, contract terms and compliance all shape how an MRO company runs, and every one of them depends on clean, connected data.
This is where Epiphany can add something distinctive to the community. Our team has spent years working alongside MRO operators, from aviation repair stations to heavy equipment service shops. We understand the questions they ask, the processes they rely on, and the moments where the right functionality turns a daily struggle into a smooth routine. Sharing that perspective with European users is one of the most valuable things we can offer.
Listening Is How Better Solutions Get Built
Communities are not only a place to share knowledge. They are also one of the best places to learn. Every question asked in NUCE is a signal about what users need next, where processes are evolving, and which challenges are growing in importance.
For a company that builds add-on functionality, those signals are gold. Being part of NUCE means hearing directly from European businesses about how they work, what they are planning, and how they are preparing for the next stage of AI driven operations. That insight shapes the solutions Epiphany builds for every customer we serve.
Why You Should Join NUCE Too
Joining a community can feel like one more thing on an already full calendar. In practice, NUCE is one of the few memberships that tends to give back more time than it takes. Here is why it is worth your attention.
Answers From People Who Have Been There
There is a special kind of relief that comes from hearing someone say, “We had that exact problem last year, and here is what fixed it.” Vendor documentation explains how features work. Peers explain how those features hold up in a real business with real deadlines.
NUCE gives you direct access to finance leaders, administrators, operations managers and developers who have faced the same challenges you are facing now. Because answers are shared openly, you can often find a solution before you even need to ask. That means fewer stalled projects, fewer workarounds and more confidence in every decision.
Staying Ahead of the AI Shift
The theme of ENUD 2026 is the Autonomous Enterprise, with artificial intelligence at the center of the conversation. AI is moving quickly from an experiment to an everyday business tool. According to McKinsey’s research on the state of AI, most organizations now use AI in at least one business function, yet far fewer have scaled it in a way that delivers real value.
The difference usually comes down to preparation. Clean data, well organized processes and systems that are ready to grow. Gartner has estimated that poor data quality costs organizations an average of 12.9 million dollars a year, and that cost only rises when AI tools start making decisions from that data. NUCE is where you can learn how other businesses are preparing, which approaches are working, and which steps to take first so your AI investment pays off.
A Stronger Voice for European Users
European businesses have their own priorities, from e invoicing requirements and local regulations to multi currency and multi language operations. On their own, individual companies have limited influence over how the wider ecosystem evolves. Together, they carry real weight.
NUCE gives European, Middle Eastern and African users a collective voice. The community shapes event agendas, highlights the topics that matter most to members, and creates a natural place for vendors and partners to hear what users need. Joining adds your perspective to that voice and ensures your business is part of the conversation rather than watching it from the sidelines.
Best of all, membership is free for customers, so the only real investment is your curiosity.
How to Get the Most From NUCE Before, During and After ENUD 2026
The European NetSuite User Days are the highlight of the NUCE calendar, but the event is only one part of the experience. The members who get the most value treat it as a journey with three stages.
Before the Event: Prepare With Purpose
The best conference experiences start well before anyone arrives. Begin by joining NUCE and exploring the questions and discussions already shared by members. You will quickly get a sense of the topics that matter most to European users and the people leading those conversations.
Next, look through the ENUD agenda and pick the sessions that match your goals. This year’s program covers caching and performance, enterprise administration, approval workflows, license management, integrations, e invoicing and a strong lineup of AI focused talks. Write down two or three questions you would like answered before you leave Nuremberg. If you are a partner, the Partner Day on Monday, November 16, from 4:00 to 7:00 pm includes an introduction to NUCE and how to get involved.
Show Up and Speak Up
Tuesday, November 17, opens with the welcome session and a talk titled “From Users to Community: Introducing NUCE,” which is the perfect starting point for anyone new to the community. The afternoon breakouts are where the deeper conversations happen.
Epiphany will be presenting a session titled “When the Data Is Ready, AI Changes Everything,” which explores how heavy equipment MRO organizations can build the data foundation needed for AI driven business transformation. If your business maintains, repairs or services equipment, it is a session worth adding to your schedule, and our team would love to meet you afterward.
Outside the sessions, make the most of the community lunch, the happy hour, the community dinner and the after show event. Some of the most useful conversations at any conference happen over coffee rather than in front of a slide.
Keep the Momentum Going
When the event wraps up on Wednesday, the real value of NUCE begins to compound. Follow up with the people you met while the conversation is still fresh. Return to the community to ask the questions that came up during the sessions, and share what you learned with your own team.
Session recordings and slides give you a chance to revisit talks you missed or share them with colleagues who could not attend. Most importantly, keep contributing. The more members share, the more valuable the community becomes for everyone, including you.
Wrapping Up – Nobody Should Have to Solve It Alone
Think of NUCE as the world’s most helpful group chat, except nobody posts memes at 2 am and every answer actually saves you time. It is where a question asked in Lisbon gets answered by someone in Leeds, tested by someone in Lagos, and improved by someone in Nuremberg over a pretzel.
Epiphany is joining because we believe great solutions are built together, and we would love for you to be part of it. Join NUCE, come find us at the European NetSuite User Days on November 17 and 18, and bring your toughest questions. If you cannot make it to Nuremberg, reach out at epiphanyinc.net and let’s start the conversation from wherever you are.
Sources
- NUCE, NetSuite User Community EMEA
- European NetSuite User Days 2026, DOAG
- DOAG e.V.
- The State of AI, McKinsey
- Data Quality: Why It Matters and How to Achieve It, Gartner
- What Is Data Quality?, IBM
- Communities of Practice: The Organizational Frontier, Harvard Business Review
- Oracle NetSuite
- Oracle NetSuite AI
- Epiphany